MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, Second Edition (Pro-Certification)

Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services.

Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answersincluding pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP software and other resources on the CD, making this kit an exceptional value and a great